If you accidentally chose the wrong provider during cash out—like Amazon instead of PayPal—here’s what you need to know.
Can I Reverse It?
Unfortunately, no.
If the transaction was completed successfully, it can’t be reversed or canceled. That means the reward will go to the provider you selected, even if it wasn't your intended choice.
How to Avoid This Next Time
Before confirming your payout:
- Double-check the reward provider you’ve selected
- Make sure your email or account info is correct
- Tap the provider field if you need to change it
PuzzlePlay lets you update these details before every cash out.